Privacy Policy

ALLSTAR DISTRIBUTION INC ("ALLSTAR," "we," "us," or "our") operates as a business-to-business (B2B) wholesale distributor. This Privacy Policy describes how we collect, use, and protect information obtained through our website at allstardistribution.com and in connection with our wholesale account and business relationships.

This Privacy Policy applies to business contacts, account applicants, and approved wholesale account holders. We do not sell products or services to individual consumers in their personal capacity. The information we collect is primarily business and professional information collected in the context of commercial transactions and account management.

By using our website or submitting an account application, you acknowledge that you have read and understood this Privacy Policy.

We may collect the following categories of information:

a. Business and Account Information

• Business name, legal entity type, and business address
• Resale or business license numbers, tax identification numbers, and sales tax exemption certificates
• Names, titles, and contact information of authorized representatives and account users
• Billing and shipping addresses
• Payment information (processed through secure third-party payment processors; we do not store full card data)
• Purchase history, order details, and account transaction records
• Communications with ALLSTAR (emails, support tickets, notes)

b. Website Usage Data

• IP address and general geographic location
• Browser type and version
• Device type and operating system
• Pages visited, time spent on pages, and navigation paths
• Referral source (how you arrived at our website)
• Cookie identifiers and similar tracking data (see Section 5 below)

c. Information You Provide Voluntarily

• Information submitted through our contact forms or account application
• Messages sent to info@allstardistribution.com
• Any additional documentation submitted during account onboarding

We use the information we collect for the following purposes:

• Account management: To process applications, approve accounts, and maintain wholesale account records.
• Order fulfillment: To process, fulfill, and ship orders and provide tracking and delivery updates.
• Billing and payments: To issue invoices, collect payment, and maintain financial records.
• Customer service: To respond to inquiries, resolve disputes, and manage returns and claims.
• Communications: To send order confirmations, shipping notifications, product availability updates, and important account notices.
• Marketing communications: To send information about new products, promotions, or updates relevant to your wholesale account. You may opt out of marketing emails at any time by clicking "unsubscribe" in any marketing email or by contacting us directly.
• Legal and compliance: To comply with applicable laws, regulations, and our contractual obligations, and to enforce our Terms & Conditions.
• Website improvement: To analyze how visitors use our website and to improve its functionality and content.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent or unauthorized activity.

We do not sell, rent, or trade your personal or business information to third parties for their own marketing purposes.

We may share information in the following limited circumstances:

a. Service Providers

We share information with third-party vendors and service providers who assist us in operating our business, including:

• Payment processors
• Shipping carriers and logistics providers
• Email and communication platforms
• Website hosting and technology providers
• Accounting and business software providers

These service providers are authorized to use your information only as necessary to provide services to ALLSTAR and are obligated to maintain appropriate confidentiality.

b. Legal Requirements

We may disclose information when required by law, subpoena, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, prevent fraud, or respond to an emergency.

c. Business Transfers

In the event of a merger, acquisition, sale of assets, or other business transfer, account and business information may be transferred as part of that transaction. We will notify affected account holders as required by applicable law.

d. With Your Consent

We may share information in other circumstances with your explicit consent.

Our website uses cookies and similar tracking technologies to operate and improve the site.

Types of cookies we use:

• Essential cookies: Required for the website to function (e.g., login sessions, shopping cart).
• Analytics cookies: Help us understand how visitors use our website (e.g., Google Analytics).
• Preference cookies: Remember your settings and account preferences.

Most web browsers allow you to control cookies through browser settings. Disabling certain cookies may affect the functionality of our website, including your ability to log into your wholesale account.

We do not use cookies to track your activity across unrelated third-party websites for advertising purposes.

We implement commercially reasonable technical and organizational security measures to protect the information we hold, including:

• Encrypted transmission of sensitive data (SSL/TLS)
• Restricted access to account data on a need-to-know basis
• Use of reputable, security-vetted third-party payment processors

No method of electronic transmission or storage is 100% secure. While we take data security seriously, we cannot guarantee absolute security. If you believe your account has been compromised, contact us immediately at info@allstardistribution.com.

We will notify affected parties of any data breach as required by applicable Florida law and any other applicable law.

We retain business and account information for as long as your account is active and for a reasonable period thereafter, or as required by law (including for tax, accounting, and legal compliance purposes).

Marketing preferences and website usage data may be retained for shorter periods consistent with their purpose.

You may request deletion of your information subject to our legal retention obligations (see Section 8 below).

While this Privacy Policy is primarily directed at business contacts, we recognize the following rights to the extent applicable under Florida law and any applicable federal law:

• Access: You may request a copy of the business information we hold about you or your company.
• Correction: You may request correction of inaccurate information.
• Deletion: You may request deletion of your information, subject to our legal obligations to retain certain records.
• Opt-Out of Marketing: You may opt out of marketing communications at any time.

To exercise any of these rights, contact us at info@allstardistribution.com. We will respond within a reasonable time and in accordance with applicable law.

Note: This Privacy Policy is written in the context of B2B commercial relationships. To the extent any individual acting in a personal capacity submits information to ALLSTAR (e.g., a sole proprietor), we will treat that individual's information with the same protections described in this Policy.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

This Privacy Policy is governed by the laws of the State of Florida. Any disputes arising under this Policy are subject to the dispute resolution provisions in our Terms & Conditions.

We may update this Privacy Policy from time to time. We will update the "Last Updated" date at the top of this page and, for material changes, notify active account holders by email. Your continued use of our website or maintenance of a wholesale account following any update constitutes acceptance of the updated Policy.